and use your personal information and documents.
We respect your privacy
We are a professional online business, and we respect the fact that you have entrusted our company with your intellectual property. That's why we fully adhere to the 1998 Privacy Act and the 2000 Privacy Amendment (Private Sector) Act: We know the law, we know your rights, and we protect your private information.
We maintain a secure system
Your document is completely inaccessible to those outside the proofreading process, as your document and personal information are uploaded, downloaded, and stored using a secure, specially designed system. All our pages are securely encrypted using HTTPS.
You control your work
Itʼs important to know that you, the original author, always has full control, copyright, and ownership over any and all documents submitted to us. As the original author, you reserve the right to have documents removed from our records once proofreading is complete. To do so yourself, click on the ‘delete from our systemʼ button next to your returned work or Contact Us and we can do this for you.
You always have access to your personal information
You can always access the personal information that we have collected about you in accordance with the 1998 Data Protection Act. To do so, simply Contact Us.
We keep your work confidential
We understand that each personʼs work is original and recognize how important your papers, deadlines, and grades are. We have engineered our proofreading and editing systems to ensure that your documents are never accessible to any third party or individual that is not directly linked to us or the proofreading process.
Your document will only be accessible to you, the expert proofreader assigned to edit it, and our internal operations team. This team helps certify that all changes made to your work meet our strict academic proofreading standards and provide a line of communication for you throughout the process.
Additionally, we will never contact anyone in reference to you as a customer, nor will we ever divulge any personal information you have provided us.
We only hire the best
All of our proofreaders come from academic backgrounds or have several years of proofreading experience, and every member of our team has signed confidentiality agreements. Their qualifications have also been vetted and expertise tested to ensure they meet our high standards and quality.
We keep your payments safe
All payments on our website are securely handled through , which uses a 256-bit secure encryption method. That is technical speak for, "We use a secure, verified third-party processor to receive your payments."